Turnaround
All orders are shipped within two working days
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Shipping Rates
www.Dhuqan.com provides free shipping on all our products. Any order you place with us will be shipped to you within 2 working days 100% free of cost.
Back Orders
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Faulty Products
If a product delivered to you is damaged or faulty you can contact us via contact@Dhuqan.com and we will arrange free shipping to return the product. A new product will be delivered to you in the next two working days with respect to the day the items were returned.